How Search is Advancing Inclusive Employment – NDEAM

Search Highlights Career Services for National Disability Employment Awareness Month (NDEAM)

Employment services at Search began in 1986, following amendments to the federal Rehabilitation Act that introduced grant funding for supported employment initiatives. In its early years, Search placed people in community businesses and operated “enclaves,” small groups of people who received on-site support at local workplaces. Over time, Search shifted its focus entirely to fully integrated, competitive employment. By 1987, Search was one of 25 organizations in Illinois with a model supported employment program.  

Today, 45 to 50 people are employed annually through Search’s Community Employment Services (CES) in roles ranging from grocery store baggers to hotel housekeepers. 

At the heart of Career Services is a simple goal to help people find and keep a job while gaining financial independence and confidence. “Our goal is for people to achieve independence. We try to balance and understand what people want with what they need, helping them reach the ultimate goal of not needing us anymore,” says Robert Parkinson Jr., Career Services Manager. 

Search supports people at every stage of their employment journey by connecting them with local businesses and on-site support to help people learn their roles, navigate workplace dynamics and build independence. “It’s not just about learning tasks for a job. It’s about how to interact with coworkers, handle confrontation and communicate with your manager,” Robert explains. “Coaches wait until a person is comfortable, then they step back. The goal is always independence.” 

Search’s partnerships with employers play a major role in creating these opportunities. One of the strongest examples is with Rivers Casino, where the relationship began through Robert’s connection with the local Chamber of Commerce. “The relationship didn’t happen overnight,” he says. “We took tours, talked about what we do and learned about their community outreach program. The first person we placed there was very successful, and it grew from one to two to three. They even adjusted their interview process to better fit the needs of the people we support.” Beyond Rivers, Search also maintains strong relationships with retail employers such as Mariano’s, Jewel Osco and other local businesses.  

Transportation and other logistical training are also part of the process, from learning routes and parking to understanding workplace etiquette. “It’s important our people understand their role in the workplace,” Robert says. “Job coaches help bridge that gap. They act as a liaison between managers, supervisors and coworkers to make sure our people have the support they need.” 

Many of Search’s employer connections have developed organically as word of the program’s success spreads. “We’ve had calls from companies we’ve never worked with before who heard good things about us,” Robert shares. “That’s the best outcome – when someone recommends us because of the good work we’ve done.” 

Alex G., who Search’s Career Services has supported since January 2020, is one of the many people thriving in community employment. “I work at Tony’s Food for Less, bagging groceries three or four days a week. It’s more work than my previous job at Goodwill, but I like having more responsibility. I get along with my coworkers, and all the managers know me. Last week I even received a $10 tip.” 

Alex takes pride in his work and uses his earnings to pursue personal goals. “My dream job is to be a musical artist and vocalist and move to Hollywood,” he shared. “I want to save for a car. I try to save money by eating healthy and not buying junk food.” 

As more people express interest in working in the community, Career Services continues to adapt and find creative ways to meet each person where they are. Every job seeker’s path looks different. Some gain independence quickly, while others need more time, coaching and problem-solving to navigate barriers such as transportation or communication. Robert and his team approach each situation with flexibility and persistence, finding solutions that fit the person rather than expecting them to fit a system. 

For Robert, success is defined by independence. “You build strong relationships with the people you support, but the ultimate goal is for them to thrive without us,” he said. “Search meets people where they are and helps them take the next step forward.” 

Whether someone is just starting their career or looking to grow, Search’s Employment Specialists provide guidance every step of the way, from assessing skills and interests to offering ongoing support on the job. The result is independence, confidence and meaningful employment while businesses gain dedicated, reliable employees. 

National Disability Employment Awareness Month is a time to recognize the achievements of people with disabilities in the workforce and celebrate the organizations that make these successes possible. At Search, every placement is more than a job. It’s a step toward independence, empowerment and a brighter future.